Hilton Garden Inn Pensacola Airport/Medical Center

Due to big thunderstorms, my plane was cancelled and I arrived after midnight (12:20a.m.) on a different flight. There were no taxis available and for some reason Lyft and Uber were unavailable for this airport. So, I called the hotel and explained my situation. Thought their shuttle stops at midnight, they sent their shuttle anyway. I was very grateful for their great customer help and service.

the staff was exceptional from front desk to bar to shuttle they all made us feel welcome and assisted, very helpful and attentive to each and every request. Despite not providing every day room service hotel was extremely clean. Toiletries were up to standard and green.

The breakfast situation was the only negative aspect of our stay. We did not have breakfast. We all thought $14.95 for the breakfast was too high after paying almost $200.00 for the room. The room was very clean and the pool and spa area was amazing!!

Overall, the people were very friendly. Food at the bar was great. Location was great for our purposes.

The place was very clean and always smelled nice. The pool was perfect!! The staff was so nice and helpful with everything. The location was perfect was in the middle of everything.